@StephenOld Step 1. If your radio reception is poor then you could consider an external aerial for best reception quality. We have no control over it. Some people seem to have issues watching this. Switchovers. Been working with Amazon Fire Stick in the meantime. Try unplugging the items to see if one of them is causing any interference. However the. We cannot recommend individual Installers. 5 Live sports extra is a secondary service of Radio 5 Live, and not always available on air. © Ookla, LLC. We use the RDS to ‘tell’ your radio if there is a better or stronger frequency for the radio service you are listening to, as you travel around. In some urban areas Pirate Radio can be a problem. Audio Description is a live verbal commentary, providing information which describes the key visual information contained on the screen, which a blind or partially sighted viewer may otherwise miss. Subtitles are working on apps and pc and Freeview. An indoor aerial may be good enough, but for the best reception use an outdoor one. more information, please visit our page on, This may be due to two reasons. See our, Radio signals can be affected by fine weather including high pressure. Anyone else having @RacingTV freeview issues today? Is this a y2k-type problem and is there a firmware fix/upgrade? Contact the Freeview Advice Line on 0808 100 0288, or for further details please see Freeview TV Changes. Other problems include turning off rapidly, screen flickering, the presence of faded pictures and capacitor leakage. Bloody Freeview strikes again, at least 6 channels showing no signal!, Page last updated by 3. Make sure any cables between your radio equipment and aerial are connected securely. @NathanChorley @FreeviewAdvice No Freeview signal from Sutton Coldfield transmitter since Thursday in CV area. See our guide on, This may mean an electrical item in your home or nearby, is interfering with the reception of your FM radio and is causing the buzzing, clicking or pops you can hear. Site development. For more information on interference, please see our RTIS site. @FreeviewTV have you got any problems at your end? The only solution is to wait for the weather to change, you should not re-tune during this time. Kia ora koutou, tonight: It's a Christmas shopping squeeze ahead as many retail items are waiting to get through Auckland's port. @richhiggins Apparently other brands have also had their issues. For information on the symptoms of interference see our, We cannot recommend individual Installers. How to Fix Signal Problems. @Blinkingshoe | Get It Fixed Today #SaturdayThoughts tv just lost all #FreeView channels. I got told it was an issue my end to begin with.. Doesn't work. Can you fix and firmware update over the air Gia Freeview or usb firmware update? 1/3, @UKTVPlayHelp Hi still got this problem Nov 2020 crashing after 1st advert on a JVC freeview plus smart tv but only on Drama channel. For more information on how weather can affect your Radio services, please see, It is important to check your installation is working properly and that your radio is in the best possible position. Portable DAB radios will usually have a telescopic one, but if you are retro-fitting a DAB radio into a car, you may need to add a DAB aerial. BBC Radio WM will continue to be broadcast as normal on 95.6FM, Freeview and online. For more information on interference, please see our, Your radio must be in a good DAB coverage area to receive BBC services. A radio which can tune to medium and long wave services usually has an aerial built in, which you cannot see. @EwanWalker11 No issues with other channels or programmes. Other menus with exception of MORE do not function. When travelling in the car, your signal can be affected by natural features of the land, for example, hills, valleys, rivers, etc. This may be from a socket on the wall or a direct cable through the wall. For more information see our guide on tropospheric ducting. This may mean some viewers will lose some TV services, or need to repoint/change their aerial. Twitter Now getting notification of issues. Use our transmitter tool, which will tell you what national and local DAB services are available in your locality. Not our tv as Netflix and freeview work. Are you aware of this? Check any appliance with an electric motor by moving your radio away from it to see whether the sound improves. If neighbours are having the same problem it may be that the aerial itself is at fault, or there may be an interfering signal. @HillyHippo It keeps on suggesting we watch something else on All 4. Please see our help guide on a manual retune. If that’s not possible, switch to mono as it will usually sound better. Because I live in an area served by a relay tv transmitter I only get a basic @FreeviewTV service. BBC2 gone, all HD channels gone, poor signal on the rest of them. He doesn't seem too convinced when I explain it to him. Just look for ‘BBC Radio Bradfd’ or ‘BBC Brad’ in your radio’s menu. Y2k21 problem on Bravia 2008 EPG reminder/timer functions. 1. @TundeIrukera. Common Samsung TV problems include failure to turn on, failure to detect signal, power up delay and failure to display pictures and sound. Transmitter Freeview problem reports; Aberdare: DAB: Off the air due to a fault from 16 Jan 13:37 until 16 Jan 14:13. . If you have bought a new car, the DAB radio may be tuned to DAB stations in a different location. It is important to check that your installation is intact. Use our. Switch off heating systems and see whether the problem goes away. This may be fine during the day, but in the evening, signals from distant transmitters can travel further, and can cause reception problems for those at the very edge of coverage. @amal_agrawal @TataSky After a fantastic delay of 28 days, today, ie on 20/Jan technician Mr. Kartar Singh visited and resolved. These fit directly under an outside aerial and usually the best type of amplifier to fix weak signals. The cause is an atmospheric effect known as Sporadic-E and can last from a few seconds up to an hour or more. For more information see our guide on, If you normally can receive a service, but you are now finding it is fading, or you can hear hissing, this could be down to one of three things. I assume it's to do with the weather/high pressure at the moment, but it hasn't seemed to improve. You may need to contact your car manufacturer to check. Distorted sound can also occur if your radio is off-tune. @pixieniks123 Good afternoon Nikki, sorry to hear of these issues. @SonytvBravia pls see below. Listeners may have difficulty with reception, however they can still listen to their favourite stations by using either Wi-Fi radio, your TV, or by visiting BBC Sounds. @Film4 not working in Central Scotland on Freeview. And want to learn how to resolute it permanently? If it is from a wall socket check both the connector on the cable and on the wall socket for any signs of water or green build-up. This can increasingly happen if your batteries are beginning to fail. 5. Thanks. They come in a variety of powers; in most cases a small reduction is all that is needed. If it is potentially interference, your landlord or management committee can contact the regulator, Ofcom, for help with solving the problem, using their contact web form. Whichever it is, when this happens, there are 3 likely reasons which we shall be provided as well as how to fix each. Very occasionally, the weather, usually high pressure, can result in a weakened signal. We cannot recommend individual installers. Scrambled or weak signal. UPDATE: This article was created in year 2015 and the problem and solution given in this article were applicable at that time. Most FM car radios have a Radio Data System (RDS) built in. Does anyone know any other sites? @virginmedia The TV is stating no channels subscribed, only channels are freeview, this was after the disconnect. @becbtmunro Just when everything was going so well otherwise. The criteria has recently been met but as yet the government have not undertaken a review of FM radio nor given any indication of when or if FM switch off will happen. I said from day one was a bug. Now getting notification of issues. Am on Freeview & have reset humax box to factory settings but no good. @notebook1983 Use our Transmitter Checker to find the best frequencies for your location. Check whether there are any known works or warnings that may be causing the problem. If you are experiencing issues with SBS reception only, you should contact SBS Audience Relations on 1800 500 727, or alternatively by … Doesn't work. BBC, sky still functional and reporting only covid propaganda The service issue with some channels on our Freeview IPTV service has now been resolved. See our guide on, Make sure you are tuned to the best frequency for your area, as you can often pick up more than one signal. There is nothing anyone can do about this and the only answer is to wait for the weather to change. So I thought I'd use the Freeview app to get Pick channel to watch football. Even if you are predicted to have good reception, you may have problems receiving services using indoor or loft aerials. @jennysturgess1 We are still there live and clear Jenny. Last night we couldn’t log in due to ‘connectivity issues’ but, again, everything else was fine! #Bravia #EPG #Freeview @FreeviewTV @FreeviewAdvice, @PhaedrusUK Other menus with exception of MORE do not function. What gives? If you are still having problems, it is possible an unwanted signal is the cause. 2020-11-07 11:54:19 @mattohare @sideswiperyan @mcculld I purchased a unit at Tesco and it works on all channels except RTE1 & 2 and TG4. However, helically wound FM aerials are able to receive DAB. Many people are now using low power LED lights instead of the more traditional varieties. For information on the, The BBC cannot recommend individual installers. In most cases, a full factory reset of the TV itself should fix this issue. Stereo reception needs a stronger signal than mono. Try switching your radio on and off. Signal TV Something else... Close Live Outage and Reported Problems Map ... @shanefilanfanx @freesat_tv having problems with my Freesat box, keeping loosing recordings, won’t record things, keeps freezing when trying to change channel and when trying to access on demand services keeps spinning saying please wait. Damaged cables can cause reception problems and can allow water into your installation. When things go wrong, it can quickly get you up and running again. I’m on Virgin Media’s fibre network, don’t believe they’ve had any public funds. Use the landline to check if it is working. @FreeviewAdvice Having some issues with Freeview in leeds - LS14, lost quite a few channels, very poor signal one the ones still working. ?BBC 4 is a terrestrial channel and on Freeview. Firstly, poor reception might be down to poor coverage, so it is best to check you are in a DAB coverage area. @BeeBelindaSmith @FreeviewAdvice Hi I've also lost Sony channel on freeview.. Is this a known issue? @FreeviewAdvice No Freeview signal from Sutton Coldfield transmitter since Thursday in CV area. @FreeviewAdvice Rouncefall transmitter reporting fault since 24/12/20 00:14 with no Freeview signal in this area. In terms of the channels - are you finding more Freeview channels on the second box than the main box? To check for reception problems, consider the following: Is the satellite dish or UHF aerial positioned correctly? @FreeviewAdvice Rouncefall transmitter reporting fault since 24/12/20 00:14 with no Freeview signal in this area. That was NOT funded by the TV Licence. If you know your location, you can use our transmitter checker to see whether there is a problem. Secondly, you may be on the edge of Freeview coverage, and likely have a weak signal. @bt_uk I never use Freeview. Tried your website for help but nothing, is there any other ways to get help, @JenniferChelley Very slow loading the app, thumbnails for HOME page load but none are selectable. You can still listen to Roger's show on Freeview 730 or on FM 100.1 if you live in the Glasgow area. See our. This has the potential to cause electrical interference. This will cause interference to TVs in the neighbourhood or other … If not, you may need to contact the manufacturer for further advice. You buy a smart TV and tune and all the Freeview channels are ?. What gives? @giselle97 It’s not working gonna have to arrange an engineer to visit to check the roof now aren’t I, @PhilipMoore_ @GarethRossUK @nowtvhelp Same problems with my Freeview box.. subtitles only started today ??? The internet is working fine. Have a look at our, The BBC cannot recommend individual Installers. Use the BBC’s Transmitter Checker tool to determine the best transmitter for your location. History of TV. The telescopic aerial fitted to stereo portables is a compromise and the radio will often only give really good results if connected to an external aerial. @PhilipsCare I have now spent so many hours to try fix a known issue with my 58PUS7304 that cannot play any of the VOD Freeview apps. Recording TV. It can also cause a crackling noise which is worse on MW and LW than FM. For the past few days, from about 5pm the signal on all 3 of my freeview TVs has been very poor, jumpy and some channels not working at all. It is important to minimise the loss by using good quality cable and connectors. @ClassicFM ch731 on Freeview not “loading interactive service” since some time yesterday, so no audio ☹️ on some TVs. Does anyone know any other sites? @1800freddie @ali_bumgo The CAI (Confederation of Aerial Industries) is a recognised trade body which will can put you in touch with one of their members in your area. If you are still having problems, it is possible an unwanted signal is the cause. @Timelord81r @FreeviewAdvice Hi I've lost my Freeview HD Channels 101 - 105. The internet is working fine. Is a new firmware update coming soon? If using a hi-fi with a wire aerial, again extend as much as possible to get the best signal. You can check your signal quality in the settings menu. Sometimes a full scan is required. @alimummy83 Yes we are on Freeview 81. Is this a y2k-type problem and is there a firmware fix/upgrade? The regulator, Ofcom, deals with Pirate Radio and you can report it. For information on the symptoms of interference see our sister website RTIS . DAB aerials are different from FM or TV aerials, so you need a good quality DAB-specific aerial. The most common FM radio aerial on a portable radio is a telescopic one. Freeview are also aware of the problem, but it looks like its Sony that will have to sort a fix. DAB uses multiplexes to group services together. ... and the tech won't see a signal problem when there very well is a signal problem. @FreeviewAdvice Hi I've lost my Freeview HD Channels 101 - 105. There are three types of amplifier – masthead, set-back and distribution. Reporting on other issues than covid scam like USA situation Old diagnostics system. These signals can be both UK and foreign stations. This is day 4 of Freeview kicking people. @PeckhamBusiness @SouthwarkSBN It sort of works but it doesn't do all my dvd functions bit I'll live - first world problems ? Work during helpline hours ☹️. Make sure any cables between your radio equipment and aerial are connected securely. This means your radio is able to receive more radio channels either using the same frequency as the service you are listening to or adjacent to that frequency. Online streaming not working? Some hi-fi’s have external AM aerials that tend to look like many wires wound around a plastic loop. Is there an aerial connection into both boxes? If your radio displays signal strength, use this as a guide to ensure the best position. This often sounds like birds tweeting and happens if there is another frequency being transmitted near the one you are listening to. This is my box: Cisco Explorer 8700 Cable DVR I'm in Kansas City, MO, area code 64138. Totally crap service. The buzzing and clicking lasts from a few seconds to a minute at a time. As the aerial is directional, by simply turning the radio you will be able to get the best reception. If this does not work, a full re-scan might be needed. #Police. 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