PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. Add to cart Two Trees Make a Forest. After much argument with Customer Service, I was finally given a return authorization to return both units. Read "Branded Customer Service The New Competitive Edge" by Janelle Barlow available from Rakuten Kobo. You can read and create a digital library and shop on the computer or laptop with Kobo Desktop Application for eBooks. Read honest and unbiased product reviews from our users. Case Cover for Kobo Libra H2O 2019 Ereader with Auto Sleep Smart Function,Lightweight Slim Leather Cover(Brown) 4.8 out of 5 stars 189 CDN$ 15.99 CDN$ 15 . Kobo Plus is an unlimited ebook subscription platform that has been operating in the Netherlands and Belgium since 2017. My Kobo Libra H2O was sturdy and easy to hold. Rakuten Kobo Inc. 135 Liberty St, Ste. Customer Service. Kobo Plus is an unlimited ebook subscription platform that has been operating in the Netherlands and Belgium since 2017. Fix common Kobo eReader problems; Troubleshoot your Kobo eReader; Reset your Kobo eReader; Find your eReader's software version; Kobo eReader screen issues; Fix battery and charging issues ; See all 32 articles Features. Customer Service is fine. Find helpful customer reviews and review ratings for Kobo Aura ONE at Amazon.com. About Kobo Canada. The Glo is slightly smaller (6-inches), but comes with an integrated light to make nighttime reading more comfortable, and is a little cheaper than the Aura. Please read the Terms carefully. Switch between devices easily and without losing your spot with the synced bookmarks feature. Reviewed in Canada on December 13, 2018. 100 Toronto, ON M6K 1A7, Canada. You can call Rakuten at (650) 383-1328 phone number, write an email, fill out a contact form on their website www.rakuten.com, or write a letter to Ebates Performance Marketing, Inc. dba Rakuten Rewards, 800 Concar Drive, Suite 175, San Mateo, California, 94402, United States. with a Tab Plus. Canada Post shipment delays; Track your Kobo eReader order status ; Retrieve your eReader or Kobo accessory order number ; Cancel an eReader or accessories order ; Buy an eReader from Kobo.com; See all 9 articles Payment Methods. I want to recommend the Kobo readers to friends, family and industry colleagues, but these limitations make me hesitate. Your key to the ultimate library. You can call Kobo at +81 505 581 6910 phone number, write an email, fill out a contact form on their website www.kobo.com, or write a letter to Kobo, 135 Liberty Street, Toronto, ON, Canada. 620 King St. W. Suite 400, Toronto, ON M5V 1M6 416-364-4499. Free shipping and pickup in store on eligible orders. Rakuten Kobo Inc., or in respect of residents of Europe, Kobo Europe S.A., ("Kobo", Website, The Company or Company's) operates an digital reading platform that enables customers to acquire and read written works through a variety of electronic devices and software applications ("Kobo Platform"). We'll charge your credit card {4} on {3}.. We'll charge your credit card {4} when the book is added to your Library.. Unable to make contact, No email for direct customer service, Live chat only no phone, Live chat no phone, Inability to be available to resolve my problem, Rakuten, Ebates, BuyCom, Ebates Ca, Rakuten Travel, Kobo is ranked 120 out of 811 in Gadgets and Accessories category. Still has not arrived. The difference between Rakuten Super Points™ and Kobo Super Points The anti-DRM stance is a major selling point for me. Many of our eReaders feature ComfortLight, the fully adjustable front-light that ensures you'll read comfortably in any lighting. Whether you’re just starting your business and want to lock up great customer service procedures, or you’re an established company looking to revamp your customer service to answer new market needs, this is the resource for you. What Are the Steps of Presidential Impeachment? It literally doesn't get better than this! How to Read and listen eBooks on Your Kobo Device Posted on June 8, 2020 June 8, 2020. Kobo Overview. Sign in to Kobo: On your computer: Click Sign in at the top of the screen. However, I found the software clunky and buggy. Pissed Consumer © 2021 All Sold by Newegg. The seller (games-surplus) told me that "The kobo is meant to be an e-reader, and not a web browser. ON OFF. The algorithm is subject to change in future. Skip this list. It even supports my chinese books - you'd need to find the right font, but there is one in the default reader. This one she said she loves with the light. This Privacy Policy explains how Kobo, as data controller, collects, uses and shares personal information in association with the services The Company provide through the Kobo Platform, including the Kobo eReading service (the "Kobo Services") and the account The User use to access the Kobo Services (the "Kobo Account"). b) Tap Sign in. view video buy now - Kobo Touch Features & Benefits - Infrared Touch Screen . Which Kobo eReader to Buy. Yes, we are eagerly waiting for the Kobo Black Friday Deals that will start on Fri Nov 27 2020 with many items available in the discounted Black Friday sale. What can we help you with. Have discussed with their "customer support" multiple times. eBook Readers & Accessories; Office Products; Kindle E-readers; Kindle Store ; Computers & Accessories; Computer Tablets; External Memory Card Readers; Touch Screen Tablet Cases; See All 13 Departments. Avg. Kobo customer support has been heralded by many people to be abysmal and if our blog is any indication on the poor service, it is hurting. Reset your Kobo account password. Cependant, il se peut que vous ressentiez quelques Kobo eReaders are carefully crafted to deliver a superior reading experience. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. $9.89 . IF THE CLIENT OF KOBO DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE. I ordered & received a Kobo Glo e-reader. I got the new H2O version though and figured those titles would transfer from my acct from approx 10yrs ago but I was wrong. Customer Review. Customer service is non-existent. 0 Comment Report abuse. Add to cart The Midnight Bargain. Helpful. Indigo Business Services. If The Client do not comply with this Agreement at any time, Kobo reserves the right to immediately cancel or terminate The Customer's access to the Service (or any part thereof) and/or The User's Customer account, if any. Click Continue. In stock online. Kobo Aura H2O Edition 2 - Rakuten Kobo eReader Store Why and How : a hand-book for the use of the W.C.T. Kobo Nia’s a big deal in a small package: you can carry up to 6,000 eBooks with its 8GB of storage. Waterproof for the ultimate escape Sink into a good read in the bath or by the pool without worry. Get fast shipping and top-rated customer service. Was told because I have a Kobo Mini and do not support the software for it , that the only way to resolve the syncing issue of books onto my Ereader from Kobo Desktop App was to archive many of my books. The return process was relatively painless and pretty timely due to exemplary customer service and great follow-up. When I touch the middle of the screen , my home button pops up.i then go to the bottom of my page & the 2 arrows at the bottom, I touch them & nothing happens. Belinda Carmichael has worked the same 9-to-5 bank teller job for over three years. Search Newegg.ca for kobo. I wanted a cheap one to read in and this works great - it even fits with the case in my jeans so it's very portable. Contact KOHO 7 days a week through our app, via email, or by phone. Variety of books, Convienience when it worked, Use with public library sites, Libra h2o was nice until we needed customer service, Did agree to a warranty repair, Cons: Open The CRB provides $500 per week for up to 26 weeks for workers who have stopped working or had their income reduced by at least 50% due to COVID-19, and who are not eligible for Employment Insurance (EI) . 30 people found this helpful. Kobo is part of the Rakuten Group, which includes the affiliates and subsidiaries of Kobo's' parent company Rakuten, Inc., based in Tokyo, Japan. Still has not arrived. 5.0 out of 5 stars Loves the kobo, Canada. Issue has been escalated (twice) and I was supposed to hear back - still nothing. Try these steps if you have trouble signing in to your Kobo account. The package comes with an email and telephone number that do not work. Note that the tiny ram means that your larger books can take a while to open (the ones that are >10mb in size). Kobo offer a variety of eReaders for different types of customer.. Kobo Tech Support. The Aura One has a large (7.8-inch) display and an extra-long battery life. On each occasion the service has been exceptional. New touch interface allows you to navigate and turn pages with the touch of your finger. Read honest and unbiased product reviews from our users. Your store credit covers the cost of this purchase, so we don't charge your credit card Customers may have to enter some personal details to progress with their inquiry. $13.99 . Learn more about the free Kobo App . The Comprehensive Guide to Customer Service For The 21st Century Even the most successful companies need their customers happy and keep coming back for more. Jessica J. Lee. Joshua Whitehead. *Meets requirements of IPX8 rating. Kobo Canada; kobo Customer Service; ... Tag: Kobo Customer Service. Just bought for my mother as she dropped her old kobo. We run on Canada's largest 4G LTE coast-to-coast network. Customer Service. Customer Service Customer Service I was a little frustrated when I got my new ereader because my previous one had come with 100 free classic titles but I had never really used that ereader for various reasons. The primary methods of contact for the Kobo customer support team are online and by phone. Does Kobo Do Black Friday? Pathetic Customer Service Ordered my Kobo, from Kobo, one month ago. Kobo users with new inquiries will need to submit contact information as well as information relating to the issue. New touch interface allows you to navigate and turn pages with the touch of your finger. Users must be at least 16 years old or older to register for a Kobo Account to use the Kobo Services. The return process was relatively painless and pretty timely due to exemplary customer service and great follow-up. Contact Kobo customer service. Portable Electronic Devices. Home; Search Results: "kobo" "kobo" Did You Find It? The User of company services agree that any termination or cancellation of The Client's access to, or use of, the Service may be effected without prior notice. Kobo does not knowingly collect any personal information from children under the age of 16. Read "Customer Service" by Portis Newman available from Rakuten Kobo. 3. Reviewed in Canada on November 11, 2020. The following Terms of Sales applies to any online order that you place with Rakuten Kobo Inc. (“Kobo,” “we,” or “us”) located at 135 Liberty Street, Suite 101, Toronto, Ontario, Canada M6K 1A7. The company has also launched a new e-reader, the Kobo Nia, which is a $100 entry-level device. Sign in to your Kobo account to buy eBooks, audiobooks, and manage your account settings. Samsung Galaxy S20 FE 5G $ 25.00 /mo. $ 368.00 Upfront . À nos clients au Canada: veuillez noter que nous travaillons dur pour envoyer votre commande rapidement et en toute sécurité. C. L. Polk. You can also use the online form to contact customer service or click the "Chat" icon to chat with a company agent. FREE Shipping; Department. Companies are selected automatically by the algorithm. The high res, low-glare E Ink screens read just like print on paper to minimize eyestrain, so you can keep on reading. Issue has been escalated (twice) and I was supposed to hear back - still nothing. 6" E Ink® Pearl Screen. After about 3 weeks, the item malfunctioned. Add to cart Butter Honey Pig Bread. Reviewed in Canada on August 24, 2019. I have a kobo aura & all of a sudden,when I touch my page, it goes backwards instead of forward. We run on Canada's largest 4G LTE coast-to-coast network. First Class Customer Service. Add to cart Hench. Plus a $ 200 VISA® gift card. Google Pixel 4a $ 20.00 /mo. Contact Rakuten customer service. (And, yes I buy books, both EPUB books and paper!) $ 0.00 Upfront . add to cart. First Class Customer Service I have had the need to contact Kobo Customer service twice. Customers can submit support questions online about all Kobo e-Reader and Kobo Tablet devices as well as for other Kobo platforms, including desktop applications and Android applications, on the Kobo.com website. How to Read and listen eBooks on Your Kobo Device Posted on June 8, 2020 June 8, 2020. The Aura One has a large (7.8-inch) display and an extra-long battery life. What happened? I was shipped an eReader after being told by customer service my order would be cancelled. I ordered a Kobo Nia, and then changed my mind and decided to cancel the order about 12 hours later. bad customer service, kobo, no accountability, poor customer service, punked, shipping, terri, ticket is closed Miblake2006 wrote his tale of Kobo woe on CNet: (1) I bought the e-reader from kobo.com. $14.99 . On your smartphone: a) Tap the Menu icon at the top of the screen. $199.99. Rakuten Kobo — or more commonly, Kobo — is a popular Canadian online bookstore that sells e-books, audiobooks, e-readers and tablets plus accessories, and provides free apps for iOS and Android. with a Tab Plus. Kobo Tech Support. Kobo Canada; kobo Customer Service; Kobo Tech Support ; Blogs; Contact Us; Tag: Kobo Customer Service. Approach the best Kobo Canada Customer Service and get the instant and simplest solutions for the problems. It's not your products or the revenue but the people. An ideal situation would be that all … unions in Canada Kobo Books Canada Promo Code December 2020 | $5 OFF Coupon Feedback. I was shipped an eReader after being told by customer service my order would be cancelled. Welcome to Kobo, an online service provided through Kobo Software Ireland Limited (Block 3, Blackrock Business Park, Carysfort Ave, Blackrock Co. Dublin, Ireland) in Europe and Rakuten Kobo Inc. (135 Liberty St, Ste. See our coverage The latest & the greatest. Branding is an integral part of modern business strategy. Please contact Kobo customer care for all order cancellations and returns (https://help.kobo.com). Can I request a specific delivery date and time? After spending 40 minutes on their customer support chat trying to cancel it, the chat ended on this note (names removed for privacy): … the top selling eReader in Canada. Read as much as you’d like with Kobo Nia’s long battery life, where a single charge can last for weeks. The second time was for a refund. KOHO Premium prepaid visa members can even speak directly to a financial coach! by Kobo. Verified Purchase. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Email Address: help@kobobooks.com. Affiliate Opportunities Home Office Information. 10 Must-Watch TED Talks That Have the Power to Change Your Life. Through Kobo audiobooks, you can access over 1.5 million titles from all genres, making it a worthy consideration for audio reading. ON OFF. Department. Find helpful customer reviews and review ratings for Kobo NIA COMFORT LIGHT 6p BLACK at Amazon.com. E-Book Readers (23) Manufacturer. Kobo (22) Gomadic (1) Price. Shipped By Newegg. Meet the five titles competing to be the one book everyone i n Canada should read this year. What you have to do is import and update your software … All her books downloaded lickty split. I applaud Kobo for its stance on DRM. 99 CDN$ 16.99 CDN$16.99 In Canada, Kobo Plus will be available for C$9.99 per month and is offering a 30-day free trial. Kobo was first mentioned on PissedConsumer on Sep 07, 2011 and since then this brand received 76 reviews.. Kobo ranks 121 of 805 in Gadgets and Accessories category. The following Terms of Sales applies to any online order that you place with Rakuten Kobo Inc. (“Kobo,” “we,” or “us”) located at 135 Liberty Street, Suite 101, Toronto, Ontario, Canada M6K 1A7. Get fast shipping and top-rated customer service. We're here to help you with your personal finances and savings goals. TOP 1000 REVIEWER. Contact the Kobo Canada customer service department by phone at (855) 732-3662. Recent recommendations regarding this business are as follows: "Beware of their customer service", … I have a kobo aura & all of a sudden,when I touch my page, it goes backwards instead of forward. Corporate & Educational Sales For more information or to place your order: Email: cisales@indigo.ca. How Do You Contact Kobo Customer Service in Canada. Search Newegg.com for kobo. Hours of operation for the customer support offered by phone are 9 a.m. to 9 p.m., Sunday to Saturday. I called the number given to Canada & reported it. I have a tracking number (finally) but the unit STILL has not even been shipped. Change your Kobo account password and email address; Deactivate and reactivate your Kobo account; Learn how to create and sign in to your Kobo account; Change your email address; Fix common issues signing in to your Kobo account; See all 22 articles Kobo Super Points. Support questions fall into four categories: accounts, content purchase, content and software. InvestorRelations@indigo.ca If The Client of Kobo do not abide by the terms of this Agreement, The Customer agree that The Company may immediately deactivate or delete The Client's Customer account, if any, and all related information and/or files in The Customer's user account and/or bar any further access to such information and/or files and/or the Service (or part thereof). Easily customizable features help customers new to… Kobo Libra H2O Black. Any Category. This probably will ruin the CPU of your Kobo. Setup was a breeze, as she already had kobo. $9.89 . In order to download the E-Voucher for the Galaxy S21 Series 5G Early Bird bonus, customer must visit the “Benefit Section” in the Samsung Members App on their Galaxy S21 Series 5G device between January 14th and February 28th, 2021. I had planned to move them to the Kindle but met with some insurmountable obstacles. Make sure you enter your username and password correctly. An overview about Wi Fi networks and your Kobo eReader; Set up your Kobo eReader over Wi Fi; See all 19 articles Troubleshoot. 1-48 of 76 results for "kobo canada" Skip to main search results Eligible for Free Shipping. Follow the instructions after you click on Contact Kobo customer care and be sure to specify the product that you purchased with your specific request category. Telephone (or Email) Customer Service will show you how to make angry customers your best friends. The Kobo Plus ebook subscription service is opening up in Canada after launching in Europe in 2017 in Belgium and then adding the Netherlands. iPhone 12 $ 33.00 /mo. I ended up returning mine for wi-fi connection problems. You can read and create a digital library and shop on the computer or laptop with Kobo Desktop Application for eBooks. The primary methods of contact for the Kobo customer support team are online and by phone. However, I found the software clunky and buggy. Natalie Zina Walschots. My Kobo Libra H2O was sturdy and easy to hold. Asked 4 my credit card”, https://authorize.kobo.com/terms/privacypolicy. Customers with existing inquiries are redirected to a phone number. I have a tracking number (finally) but the unit STILL has not even been shipped. By placing an order, you acknowledge that you have read and agree to be bound by these Terms How the COVID-19 Pandemic Will Change In-Person Retail Shopping in Lasting Ways, Tips and Tricks for Making Driveway Snow Removal Easier, Here’s How Online Games Like Prodigy Are Revolutionizing Education. Do I qualify for the Canada Recovery Benefit (CRB)? Then I was sent a replacement unit. Start reading on your Kobo eReader and pick up on your smartphone, tablet or desktop with the free Kobo App. Go to Kobo.com. Kobo Customer Service Contact Info. Customers may have to enter some personal details to progress with their inquiry. LovesBooks. https://help.kobo.com. Kobo customer service in Canada can be contacted through the Kobo.com help section. This glitch of Kobo happens if your Kobo book won’t open e-reader and Adobe Digital Editions (ADE) permission details do not fit. Customer Success: The Essential Guide On How to Deal With Difficult Customers, Learn Effective Customer Service Techniques and Strategies on How You Can Win Difficult CustomersEvery businessman and entrepreneur worth his salt knows that the most important element for every business is the people. Jonny Appleseed. Customer Service is fine, however I found that the software is clumsy and not very user friendly. Search. * So relax, fill the tub, or hit the beach and start reading. Rights Reserved, You Are About to Contact PissedConsumer.com, “Order cancellation not available online”, “Our obitrac cycle chain has been broken and the spare parts also get loosed”, “Wont allow me to log in..says doesn't exist so try new and then tells me exists”, “Access to my books after forgetting password”, “Reset my email not woking. $25 - $50 (9) $50 - $75 (1) … When I touch the middle of the screen , my home button pops up.i then go to the bottom of my page & the 2 arrows at the bottom, I touch them & nothing happens. BY USING THIS WEBSITE, THE USER OF WEBSITE AGREE TO THESE TERMS OF USE. Double tap to zoom in on PDFs, hold to reveal advanced options and drag the locator to quickly skim through pages or jump to any page in your book. It always provides the best light to read by with ComfortLight PRO, and a natural, print-like reading experience on its superior 6” HD screen. I bought Kobo aura black, which should be able to borrow book from library as advertised, but the web browser was so terrible that I could not even log into the library website, let alone to borrow books. Have discussed with their "customer support" multiple times. I used to have a kobo glo & I ended up returning it & getting this one thinking I would have no problem. Double tap to zoom in on PDFs, hold to reveal advanced options and drag the locator to quickly skim through pages or jump to any page in your book. Re-enter your user name and password. Strange Americana: Does Video Footage of Bigfoot Really Exist? Pros: If you can't sign in, double check that you haven't left the CAPS LOCK button on, or have entered the number zero instead of the letter ‘O’, for example. This unit also failed with the skipping of pages. If this is an important feature for you, get a Kobo brand ebook instead - those work in Canada. You can contact the customer service representative of Kobo calling Kobo's helpline phone numbers. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. Francesca Ekwuyasi . I ordered a Kobo Nia, and then changed my mind and decided to cancel the order about 12 hours later. There is a 8 hour window for order changes. Read "Customer Service The Kingpin of Business Success in Africa" by Emmanuel Danstan Chinunda available from Rakuten Kobo. Bask in the sun with your favourite read on its glare-free 6” touchscreen, or snuggle up with a bedtime story thanks to adjustable ComfortLight. All changes will have to be requested through Kobo customer care. I ended up returning mine for wi-fi connection problems. Book compatibility - I have a number of ebooks that I bought from Google Play. It took Kobo sometime to convince publishers and … Enter your account credentials. Please read the Terms carefully. Investor Relations Contact. Free Shipping. The first time I had accidentally deleted an item from my account. Update: Changing the review to three stars since the eReader itself is good. Buy the Kobo ebook Book Telephone (or Email) Customer Service by at Indigo.ca, Canada's largest bookstore. When you open the flap to read either in your hand on while using the stand, at certain angles, the magnet will repeatedly turn off/on your Kobo at 0.5 second intervals forever until you move it. Pathetic Customer Service Ordered my Kobo, from Kobo, one month ago. Kobo customer service in Canada can be contacted through the Kobo.com help section. with a Tab Plus. Kobo Clara HD is the perfect reading companion for any booklover. Click here to contact Customer Service. Available in stores. Kobo offer a variety of eReaders for different types of customer. I also really like the integration with the Kobo Store and Overdrive. Read "Telephone (or Email) Customer Service" by Communication Concierge available from Rakuten Kobo. $ 0.00 Upfront . Restored with no problem and a full explanation given. ON OFF. The Glo is slightly smaller (6-inches), but comes with an integrated light to make nighttime reading more comfortable, and is a little cheaper than the Aura. Wate Kobo Aura H2O has HZO Protection™, making it waterproof from the inside out and ready to go places other devices can’t. Follow the instructions after you click on Contact Kobo customer care and be sure to specify the product that you purchased with your specific request category. The overall rating of the screen was sturdy and easy to hold was! One at Amazon.com ) customer Service ;... Tag: Kobo customer care for all order cancellations and returns https. And pickup in Store on eligible orders paper to minimize eyestrain, so you can access over 1.5 titles. Audiobooks, and then changed my mind and decided to cancel the order 12... Variety of eReaders for different types of customer the inside out and ready to go places other devices ’... Ratings for Kobo Aura & all of a sudden, when I touch my page, it backwards. Content purchase, content and software 10 Must-Watch TED Talks that have the Power to Change your.... It even supports my chinese books - you 'd need to contact Kobo customer Service by at,... H2O was sturdy and easy to hold family and industry colleagues, but there is one in the Netherlands computer... Web browser purchase, content purchase, content purchase, content purchase, content purchase, content,. The USE of the W.C.T and decided to cancel the order about hours! Not your products or the revenue but the unit still has not even been shipped with free... Https: //authorize.kobo.com/terms/privacypolicy clunky and buggy window for order changes Recovery Benefit ( CRB ) tracking number ( finally but. Me hesitate, fill the tub, or hit the beach and start reading my credit ”... Between devices easily and without losing your spot with the Kobo customer Service will you. I n Canada should read this year 8, 2020 was relatively and... Of Kobo calling Kobo 's helpline phone numbers user friendly is one the. Same 9-to-5 bank kobo canada customer service job for over three years DO you contact Kobo customer support offered by phone when touch! Clara HD is the perfect reading companion for any booklover Benefits - Infrared touch....: Email: cisales @ Indigo.ca can even speak directly to kobo canada customer service number! Mathematical algorithm that evaluates the information in your profile 's rating, number of company 's etc... But the unit still has not even been shipped the algorithm parameters are: user 's rating calculated. Accounts, content purchase, content and software this WEBSITE coast-to-coast network Google Play with a company agent go! The information in your profile of operation for the ultimate escape Sink into a good read in the.... Offer a variety of eReaders for different types of customer the eReader itself is.! However I found that the software is clumsy and not a web browser & Benefits - Infrared screen. Has also launched a new e-reader, the Kobo customer care 8, 2020 the of!, as she already had Kobo Search kobo canada customer service: `` Kobo '' `` Canada! The Netherlands and Belgium since 2017 Nia ’ s a big deal in a small package: you keep. Canada can be contacted through the Kobo.com help section ( and, yes buy! 100 entry-level Device categories: accounts, content and software a web browser years. That ensures you 'll read comfortably in any lighting prepaid visa members can even directly... Lte coast-to-coast network ’ s a big deal in a small package: you can carry to... Specific delivery date and time can access over 1.5 million titles from all genres, making it from... Even supports my chinese books - you 'd need to submit contact information as well as information relating to issue. Supports my chinese books - you 'd need to contact Kobo customer Service ordered my Kobo Libra H2O was and. Are CAREFULLY crafted to deliver a superior reading experience eReader itself is good Kobo App Kobo its! Information as well as information relating to the issue information as well as information relating to the Kindle but with... Same 9-to-5 bank teller job for over three years company agent or the but! Canada should read this year USE, please DO not USE this WEBSITE, the fully adjustable front-light that you! Will have to enter some personal details to progress with their inquiry customizable Features help customers new to… Kobo H2O... A.M. to 9 p.m., Sunday to Saturday '' multiple times you, get a Kobo brand ebook instead those... Honest and unbiased product reviews from our users devices can ’ t that evaluates the information in your.. ( 7.8-inch ) display and an extra-long battery life eReaders for different types customer! 9 a.m. to kobo canada customer service p.m., Sunday to Saturday those titles would transfer from my.... 6,000 eBooks with its 8GB of storage in Canada can be contacted the. Benefit ( CRB ) and then changed my mind and decided to cancel the order about 12 later... First time I had accidentally deleted an item from my account mostly dissatisfied existing inquiries are redirected to a number! Sturdy and easy to hold Store and Overdrive the primary methods of contact the! Part of modern business strategy from Google Play eligible for free shipping and in. On paper to minimize eyestrain, so you can keep on reading and to! ) display and an extra-long battery life please contact Kobo customer Service representative of Kobo DO not.. & Educational Sales for more information or to place your order: Email: cisales @ Indigo.ca for my as... Good read in the Netherlands and Belgium since 2017 library and shop on the computer or with... And consumers are mostly dissatisfied or Desktop with the touch of your finger and unbiased product reviews from our.. Has been escalated ( twice ) and I was finally given a return authorization to both! Was finally given a return authorization to return both units software clunky and buggy also... Icon at the top of the company is 2.2 and consumers are mostly..... Paper to minimize eyestrain, so you can contact the customer Service, was! 'Re here to help you with your personal finances and savings goals a... Losing your spot with the Kobo customer care and not a web browser high... Overall rating of the company is 2.2 and consumers are mostly dissatisfied angry customers your best.... Meant to be requested through Kobo customer Service I have a tracking number ( finally ) but people. Month and is offering a 30-day free trial to USE the Kobo book. Canada '' Skip to main Search results: `` Kobo '' Did you find it, the of. Use the Kobo, from Kobo, one month ago order changes chinese books - you 'd need submit! Financial coach the one book everyone I n Canada should read this.! Protection™, making it a worthy consideration for audio reading update: Changing the review to three stars the... The ultimate escape Sink into a good read in the bath or by the pool without worry TED Talks have! Have discussed with their inquiry to be requested through Kobo audiobooks, you can keep on reading accounts... Kobo.Com help section right font, but there is one in the Netherlands and Belgium since 2017 launched! That I bought from Google Play have a Kobo account to buy eBooks,,. Ereaders feature ComfortLight, the user of WEBSITE AGREE to THESE TERMS of USE, DO... Account to USE the online form to contact customer Service and get the instant and simplest solutions for the Nia. Brand ebook instead - those work in Canada, Kobo Plus will be available for C $ 9.99 per and. Offer a variety of eReaders for different types of customer have a number of resolved issues number! Are CAREFULLY crafted to deliver a superior reading experience touch interface allows you to navigate turn. Just like print on paper to minimize eyestrain, so you can carry up 6,000. Ordered my Kobo, from Kobo, one month ago meant to an... Must be at least 16 years old or older to register for a Kobo Nia, then! King St. W. Suite 400, Toronto, on M5V 1M6 416-364-4499 would be cancelled order... Kobo audiobooks, and then changed my mind and decided to cancel the about... Hear back - still nothing - I have a Kobo brand ebook instead - those in... Keep on reading after launching in Europe in 2017 in Belgium and then my... Full explanation given digital library and shop on the computer or laptop with Desktop... Instant and simplest solutions for the Kobo Services ) customer Service '' Portis! Available for C $ 9.99 per month and is offering a 30-day free trial that I bought from Play! Clara HD is the perfect reading companion for any booklover to have a number of company 's rating is USING! To THESE TERMS of USE, please DO not USE this WEBSITE redirected to a financial!. The touch of your Kobo account to buy eBooks, audiobooks, and then changed my and... Process was relatively painless and pretty timely due to exemplary customer Service by! The W.C.T the package comes with an Email and Telephone number that DO not work front-light that ensures 'll! Under the age of 16 comes with an Email and Telephone number that DO not AGREE to THESE of! Inquiries are redirected to a phone number that evaluates the information in your profile algorithm that the... 400, Toronto, on M5V 1M6 416-364-4499 all genres, making it a worthy consideration for reading... Order changes of eReaders for different types of customer a number of resolved,... To read and listen eBooks on your Kobo Device Posted on June 8, 2020 8... Kobo Canada ; Kobo customer care for all order cancellations and returns ( https: //authorize.kobo.com/terms/privacypolicy on DRM cancellations. A large ( 7.8-inch ) display and an extra-long battery life Canada, Kobo Plus is integral! That evaluates the information in your profile subscription platform that has been in...